Walk-in Centre

The Nottingham NHS Walk-in Centre offers a nurse led-service with fast and convenient access to advice, information and some treatments. It is a ‘sit and wait’ service; patients are seen in order of attendance unless your need is assessed as urgent. Waiting times vary.

The Nottingham NHS Walk-In Centre is based on London Road next to the BBC on a business park, close to the city centre and railway station (the full address is Seaton House, City Link, Nottingham, Nottinghamshire, NG2 4LA).

You can call 0115 883 8500 for the location, current waiting times or to make an appointment for certain services. We focus on face-to-face patients in the centre, so please try later if we cannot answer your call in a timely manner

Opening hours are Monday to Sunday 7am to 9pm, including Bank Holidays. We are unable to give healthcare advice over the telephone. If you have an urgent health need and live in Nottingham City, phone 111 for help and advice or NHS Direct on 0845 4647.

Services offered at the Walk-in Centre are listed below in the ‘Things you should know’ section.

What do we NOT offer?

The Walk-in Centre is not an emergency service. An emergency is a serious injury or life-threatening problem such as loss of consciousness, severe breathing difficulty, heavy bleeding, severe chest pain, obvious broken bones, deep wounds e.g. stab wounds, swallowing something harmful or poisonous or a drug overdose.

In an emergency call 999 for an ambulance or go to the nearest Emergency Department. In Notttingham, this is based in the Queen’s Medical Centre.

The Walk-in Centre does not provide maternity services.

It is available for anyone to drop in, but does not offer general medical appointments. The centre is nurse-led only. We do not have GPs on site or offer GP appointments.

The Walk-in Centre does not replace your GP. We offer advice and care for unplanned health needs, then we refer you to your doctor’s surgery for any follow up care.

We cannot provide repeat prescriptions or long term contraception. You should contact your GP or sexual health clinic in plenty of time to access ongoing care.

Things you should know

Parking Information:

There is free on site parking, however this can be can be limited at busy times. If needed, you can enquire at the reception desk for the location of local car parks where council charges will apply. The Broadmarsh Centre and Fletchergate Car Parks are nearby.

Disabled facilities:

Disabled access is available

Disabled car parking is available

Services available at the Walk-in Centre:

Health Information Advisors are available to provide information and advice on areas such as:

  • Details of GPs for registration, NHS and emergency dentists, and out-of-hours pharmacies
  • Information on medical conditions, including an extensive list of organisations and self-help groups who can provide further support and advice
  • A wide range of leaflets and information on general health issues
  • Advice on how to access treatment for minor ailments such as indigestion, coughs, colds and flu-like symptoms
  • Blood pressure checks
  • Information on how to access HIV and STI advice
  • Information and referral for domestic violence and substance misuse
  • Information on mental health issues such as depression, eating disorders, self harm, schizophrenia and counselling.
  • Nurse Advisors are also available to provide a skilled and caring service.

Treatments available include:

  • Emergency contraception
  • Minor infections and rashes
  • Minor illnesses and injuries
  • Strains and sprains
  • Superficial cuts, bruises, bites and stings
  • Constipation, vomiting and diarrhoea
  • Minor burns
  • The Centre also offers a pregnancy testing service and is a registration point for the c-card (condoms) scheme for 13-18 year-olds with Nottingham City postcodes.
  • We also offer a blood-taking service if your GP is not able to provide this, from 7am to 12pm, Monday to Friday.
  • Appointments are available for travel health advice and vaccinations – this is a chargeable service, please telephone for more details and costs.