Privacy Policy & Cookies

Privacy Policy & Cookies

We will collect certain information about you when you sign up to receive our e-newsletter ‘CityCare News’.

We may be required to provide information by law as permitted by the Data Protection Act or by a legal authority recognised by the European Union. For your protection we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to our Data Protection Compliance Officer at Nottingham CityCare Headquarters, 1 Standard Court, Park Row, Nottingham NG1 6GN.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10.00 per data subject. If you would like a copy of the information held on you please write to our Data Protection Compliance Officer at Nottingham CityCare Headquarters, 1 Standard Court, Park Row, Nottingham NG1 6GN.

Use of Cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Cookie Name Description
HACIVICLB Load Balancer: This cookie is used by CIVIC’s load balancer to identify the server that is active for your request on our cluster. It’s purpose is to improve the performance of the website. This is an essential cookie to the operation of the site that is always set by the load balancer and does not store any personal information. This cookie might be set from the civicuk.com domain or from stats.civiccomputing.com
HAAPPLB Load Balancer: This cookie is used by CIVIC’s load balancer to identify the server that is active for your request on our cluster. It’s purpose is to improve the performance of the website. This is an essential cookie to the operation of the site that is always set by the load balancer and does not store any personal information. This cookie might be set from the civicuk.com domain or from stats.civiccomputing.com
JSESSIONID This is a simple token used by Java applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc)
civicAllowCookies
civicShowCookieIcon
Cookie Control: When you click “I’m happy with this…” on the Cookie Control user interface, a cookie is set in order to remember your preference. These cookies are set only after the user has given consent to us to use cookies.
__utma Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.Google Analytics stores IP address anonamously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
These cookies are set only after the user has given consent to us to use cookies.
__utmb
__utmc
__utmz
_pk_id.* Piwik: We use Piwik to monitor traffic levels, search queries and visits to this website.These cookies enable Piwik to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
These cookies are set only after the user has given consent to us to use cookies.
_pk_ses.*
PIWIK_SESSID
k, guest_id Twitter cookies. These cookies are set only after the user has given consent to us to use cookies.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to our Complaints and Patient Advice and Liaison Service:

Nottingham CityCare Headquarters
1 Standard Court
Park Row
Nottingham
NG1 6GN

We will promptly correct any information which is found to be incorrect.