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Falls Rapid Response Service

Aims and objectives of service

This is a service jointly provided by CityCare and the East Midlands Ambulance Service (EMAS) and the core objectives of the service are to: reduce the number of falls transported to A&E; reduce the number of acute admissions; increase the number of falls patients treated at home; reduce the number of repeat falls; reduce admissions to residential care as a result of falls and reduce hip fracture rates.

Service description

The Falls Rapid Response Service, is the first of its kind in the country, providing an integrated emergency, health and social care service to non-life threatening fall patients coming through 999 or 111 calls.

The Falls Rapid Response Team is a dedicated mobile team made up of a Paramedic (from EMAS) and an Assistant Practitioner (from Nottingham CityCare Partnership Crisis Response Team), using a specialised non-conveyance vehicle carrying a paramedic responder kit and a range of lifting and handling equipment. Both team members have developed additional competencies in treating falls patients.

As well as treating the patient, the team uses a comprehensive emergency, health and social care assessment to identify the causes of the fall and take action to prevent future falls.

Days/hours of operation

The service is provided daily from 9am until 9pm.

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