CityCare recognises that safeguarding vulnerable adults is everyone’s business, and has internal specialists to support staff.
We support staff in adult safeguarding in a number of ways; the first has been to recruit a number of staff from a variety of disciplines from across CityCare to act as Special Interests Practitioners (SIPs) in adult safeguarding. The SIPs will support the Lead Practitioner for Adult Safeguarding in providing advice and support to staff.
The second initiative has been in response to an increasing need expressed by staff for more knowledge and guidance in the application of the Mental Capacity Act (MCA) for service users who may lack capacity to make treatment decisions. A number of staff have been trained as MCA Champions and will link in with services across the organisation to increase awareness, and support staff to become experts in their own right.
What is Abuse?
Abuse is mistreatment by any other person or persons that violates a person's human and civil rights. The abuse can vary from treating someone with disrespect in a way which significantly affects the person's quality of life, to causing actual physical suffering. Abuse can happen anywhere.
Forms of abuse include:
- Physical abuse such as hitting, pushing, pinching, shaking, misusing medication, scalding, restraint, hair pulling.
- Sexual abuse such as rape, sexual assault, or sexual acts to which the vulnerable adult has not or could not have consented, or to which they were pressurised into consenting.
- Psychological or emotional abuse such as threats of harm or abandonment, being deprived of social or any other form of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, being prevented from receiving services or support.
- Financial or material abuse such as theft, fraud or exploitation, pressure in connection with wills, property, or inheritance, misuse of property, possessions or benefits.
- Neglect such as ignoring medical or physical care needs and preventing access to health, social care or educational services or withholding the necessities of life such as food, drink and heating.
- Discriminatory abuse such as that based on race or sexuality or a person's disability and other forms of harassment or slurs.
- Institutional abuse can sometimes happen in residential homes, nursing homes or hospitals when people are mistreated because of poor or inadequate care, neglect and poor practice that affects the whole of that service.
Any of these forms of abuse can be either deliberate or be the result of ignorance, lack of training, knowledge or understanding.
Call Nottingham City Council Adult Social Care Assessment Service T: 0300 131 0300 to speak to an adult social care member of staff, Monday to Friday: 08.30 - 17.00
All enquires outside these hours use the Emergency Duty Team Number: 17.00 - 20.00: 0115 876 1000 (calls picked up by duty staff), 20.00 - 08.30: 0115 876 1000 (Voice mail)
Advice & Support
Safeguarding Supervision is offered to Adult Services that have a high proportion of Adult Safeguarding issues and can be provided on an ad hoc individual basis where additional support is required.
The ‘Duty’ worker can be contacted on 0115 8786403 for advice, case discussion and support.