Urgent Care Centre
The Urgent Care Centre provides access to assessment and treatment if you need help with a health problem that is urgent, but not life-threatening.
This is a walk-in service, open between 7am and 9pm, 365 days a year, with no appointment needed. You can call 0115 883 8500 for directions or current waiting times. The centre focuses on helping patients face-to-face and healthcare advice cannot be given out over the telephone.
The centre offers assessment and treatment for health conditions such as:
- Minor burns or scalds
- Minor head injury with no loss of consciousness
- Skin infections or animal bites
- Suspected broken bones, sprains and strains (X-ray service available)
- Eye infections or minor eye injuries
The centre is not appropriate for:
- Non-urgent treatment that could be treated by your GP
- Routine services such as blood tests or wound dressing/suture removal
- Under 2s - please contact 111 for advice on the best service available for you
- Pregnant women - please contact 111 for advice on the best service available for you
It is recommended that for minor health problems such as coughs and colds you can obtain advice and over the counter treatments from a pharmacist. For an urgent but non-life-threatening condition head to CityCare’s NHS Urgent Care Centre.
For advice on a health problem call 111 24 hours a day, for life-threatening emergencies dial 999.
We provide access to assessment and treatment if you need help with a health problem that is urgent, but not life-threatening.
There is an NHS dental service available on-site that can provide free advice on dental problems. Consultation with the Dentist or any treatment will require you to pay a contribution as per the standard NHS dental charges. You may be exempt from these charges, for more information see http://www.nhs.uk/NHSEngland/AboutNHSservices/dentists/Pages/nhs-dental-charges.aspx.
The dental nurse is available from 08-30 to 18.00 Monday to Friday, 08.30 to 12-30 Saturday and bank holidays. The dental service is not available on Sundays.
Please note, the dental service is run by Nottinghamshire Healthcare Trust and not Nottingham CityCare Partnership. To provide feedback on the dental service please visit http://www.nhs.uk/Services/Trusts/ContactDetails/DefaultView.aspx?id=2525.
Parking, transport links and access
The Nottingham NHS Urgent Care Centre is at Seaton House, City Link, Nottingham NG2 4LA, next to the BBC on a business park, close to the city centre and railway station. There is free on-site parking with a large pay and display car park to the rear of the nearby ice-stadium. There is disabled access and disabled car parking available. Nearby car parks include The Broadmarsh Centre (http://www.nottinghamcity.gov.uk/article/23462/Broadmarsh-Car-Park), Lace Market Car Park (previously known as Fletcher Gate) (http://www.nottinghamcity.gov.uk/lace-market) or the new Nottingham station car park operated by East Midlands Trains (http://www.eastmidlandstrains.co.uk/travelling-with-us/our-network/Parking-at-the-Station/)
More information on other Nottingham Car Parks can be found here: http://www.nottinghamcity.gov.uk/article/23457/Car-Parks. These car parks all charge.
Public Transport Links
There are 4 nearby bus stops, all a short walk from the Urgent Care Centre, these are served by the Citylink C2 Service (Canal St (N1), Pennyfoot Street (SN49) and Lower Eldon Street (SN23 and SN14). Lower Eldon Street and Pennyfoot Street are also service by the 44 service. For more information see the Nottingham City Transport website and the City Council website.
Contacting the Urgent Care Centre
You can call 0115 883 8500 for directions, current waiting times or to make an appointment for appointment based services.
The centre focuses on helping patients face-to-face and healthcare advice cannot be given out over the telephone. If your call is not answered immediately during busy periods, please try again later. If you have an urgent health need, phone 111 for help and advice or 999 if it is a life-threatening emergency.
Days/hours of operation
Opening hours are Monday to Sunday 7am to 9pm, 365 days per year including Bank Holidays.