Building Healthier Communities



Our registration with the Care Quality Commission

As a provider of NHS services, CityCare is required to register with the Care Quality Commission (CQC) - the independent regulator of all health and social care services in England. It must comply with the regulations of the Health and Social Care Act 2008 and ensure that essential standards of quality and safety are monitored and maintained. Click to see our Certificate of Registration.

The CQC carries out regular inspections to check that all services continue to meet required standards and it shares this information with the public.
As part of this process a CQC inspection team observes the care we provide, talks to our staff and talks to the people who receive our services. Nottingham CityCare Partnership currently meets all the required CQC standards for the services it provides.

Here are our registrations for two locations: our Standard Court Head Office and the Urgent Care Centre in Nottingham.



The Statement of Purpose gives details about our registration with the CQC. It contains details about our aims and objectives, provides details about our registered locations and includes information about the services we deliver under the terms of our registration.

Find out more about our registration on the Care Quality Commission website.

Our Annual Quality Accounts

Quality Accounts are produced by all providers of NHS-funded healthcare and focus on the quality of the services provided. They look at: where an organisation is performing well and where it needs to make improvements; progress against quality priorities set previously and new priorities for the following year and how the public, patients, carers and staff have been involved in decisions on these priorities.

The 2018/2019 Quality Account is available here, Click here for a summary version

Previous years:

2017/18 Annual Quality Account

2016/17 Annual Quality Account

2015/16 Annual Quality Account, click here for the easy read version

2014/15 Annual Quality Account

2013/14 Annual Quality Account

2012/13 Annual Quality Account

Monitor Registration

Nottingham CityCare Partnership Self-Certification against CoS7 Monitor Licence Condition

Period 2018/19

Nottingham CityCare Partnership NCCP Board hereby submits its statement against CoS7 in that “after making enquiries that the licensee [NCCP] will have the required resources available to it after taking into account distributions which might reasonably be expected to be declared or paid for the period of 12 months referred to in this certificate”. This statement is fully endorsed by Nottingham CityCare’s Board following an assessment of current, projected business and financial profiling, being in line with Nottingham CityCare’s business plan and aspirations.

The Bribery Act 2010

The Bribery Act 2010 came into force on 1 July 2011, aiming to tackle bribery and corruption in both the private and public sector.

Nottingham CityCare Partnership CIC welcomes the Act and, in line with commitments to ensuring that the work we do remains fair, honest and free of bribery, we are keen to ensure we comply with the Act’s standards.

As an organisation representing NHS values we follow good business practice and have robust controls in place to prevent bribery. In addition, we have tested internal procedures to thoroughly investigate if any claims of bribery or corruption are made.

One of the six principles of the Act demands that there is top level commitment to the prevention of bribery and this is most certainly the case at Nottingham CityCare Partnership CIC. Work is underway to ensure our policies are updated and consistent, that business partners are fully assessed, and that our staff understand the importance of openness at all times.

On behalf of the Board I confirm our commitment to ensuring that Nottingham CityCare Partnership CIC is free of bribery and corruption.

Lyn Bacon
Chief Executive

Nottingham City’s Safeguarding Adults Board Annual Report 2015/16

To read the report click here.


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