Building Healthier Communities

What we do

What we do

Integrated Care

Supporting system transformation

Integrated Care aims to ‘join up’ health and social care to meet the needs of an ageing population and transform the way that care is provided for people with long-term conditions, enabling people with complex needs to live healthier, fulfilling and independent lives.

Through this project, CityCare is working with NHS Nottingham City Clinical Commissioning Group, Nottingham City Council, Nottingham University Hospitals and Nottinghamshire Healthcare, private providers, clinicians and the voluntary sector to transform the health and social care system.

The Integrated Care programme aims to empower people with long-term conditions, including the frail elderly, to feel sufficiently supported to live independently in their own homes for longer, with less reliance on intensive care packages. It engages and enables primary care clinicians and health and social care professionals to deliver the right care at the right time in a joined-up approach. For more information on the Integrated Care programme, visit the Nottingham City Clinical Commissioning Group website.

Better Care Fund (BCF)

Improving health and social care

The Better Care Fund (BCF) is about improving the quality of health and social care available to the public. It is about moving away from a ‘sickness service’, and towards one that enables people to live independent and healthy lives in the community for as long as possible by joining up services around the individual person and their specific needs.

It is a national programme of support that has been established to help areas overcome the barriers to the successful implementation of BCF in 15/16 that ran until the end of March 2016. The focus is on practical implementation support to deliver better care for the local population and CityCare is working in partnership with the city council and the Clinical Commissioning Groups to deliver this.

Nottingham City - Vanguard site

Integrated care for older people

CityCare is a key provider in this project, which is aimed at integrating health and social care for older people and moving that care from hospitals and into the community.

Nottingham City is a vanguard site for ‘enhanced health in care homes’ – offering older people better, joined up health, care and rehabilitation services. The Vanguard initiative fits within the Integrated Care programme being run by Nottingham City CCG and Nottingham City Council, working alongside CityCare and partner organisations including the voluntary sector. It aims to provide seamless care and help keep more people healthier in the community and out of hospital.

Holistic Worker

Skills and workforce development

Through this ground-breaking CityCare project,qualified nurses, social workers, occupational therapists and physiotherapists are all trained in each other’s disciplines up to the level of a general assistant practitioner.

It enables one team member to carry out a wide range of practical help and assistance during a visit to a patient's home. Most people have multiple health and social care needs rather than a single, straightforward clinical or social problem. Establishing a workforce development approach gave each individual a basic grounding across the professions of their colleagues.

Local Education and Training Council (LETC)

Sharing and learning across the healthcare system

Local Education and Training Councils (LETCs) work closely with providers of NHS services, public health teams, local authorities and universities to ensure that each county has a workforce that is able to deliver high quality care to people across the area.

Chair of the Nottinghamshire LETCs is CityCare Chief Executive Lyn Bacon. She said “CityCare has delivered improved patient care more efficiently and effectively across our communities by embracing partnership working across sectors and organisations and introducing innovative service solutions.  We are committed to the education and training of our workforce and through my Chairmanship of the LETC I hope to provide a great platform for sharing and learning across the healthcare system.” 

SSBC - Small Steps Big Changes

Investing in long-term community well-being and social return

Small Steps Big Changes (SSBC) is Nottingham’s 10 year “A Better Start” Big Lottery-funded programme to improve the lives of 0-3 years olds and is headed up by CityCare.

SSBC is a partnership between the City Council, health partners, voluntary sector organisations, families and communities. The programme focuses on children, parents and communities in Arboretum, Aspley, Bulwell, StAnns.

Hospital Discharge Project

Help for the over 65s

This project team makes referrals and signposts patients aged over 65 to a wide range of local services provided by the NHS, CityCare, Nottingham City Council and voluntary organisations following their discharge from hospital.

The project is targeted at older people who were admitted to hospital in an emergency.

The team includes administrators who call the patients and pharmacy support to help patients with any medication issues they may be having.

CityCare Community Foundation

Support for community initiatives

This charitable fund, using CityCare reserves, will provide financial support to community initiatives which enhance health and wellbeing and build sustainable futures. More information on the CityCare Community Foundation will be shared in the coming weeks.

Radford Care Group & Carers Federation

Increasing access to services

Through these two organisations, CityCare can expand its service provision into locations that are accessible for certain groups of people.

The Radford Care Group charity has been providing innovative and invaluable support services to older people since 1968 and works in partnership with a number of public and private sector bodies, often as agents to deliver funded projects. 

The Carers Federation, a company limited by guarantee, was established in 1992 as a small local charity but has grown steadily to become an organisation which works throughout England. The philosophy of the organisation is to go the extra mile, to treat people with dignity and respect and to recognise that everyone is an individual with unique needs and circumstances. CityCare provides a non-commissioned service for the travelling community from the Carers Federation.


Improving patient outcomes

CityCare is a research-active organisation that participates in, and leads on, projects that look beyond immediate issues to identify sustainable solutions and improved patient outcomes for the future.

A research culture is embedded in our organisation with more than 40 studies currently underway across a range of services including end of life, stroke, falls prevention, physiotherapy and health visiting. We create research champions from within our teams and respect the right of patients to have the opportunity to be involved in research if they wish.

Recent outcomes have included falls prevention activity in care homes and stroke rehabilitation research that led directly to improvements in services as well as contributions to international research efforts.


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