We are commissioned by the Local Authority to work in partnership with the council’s Early Help Team (0-5) to deliver the “Best Start” program.

This includes the Family Nurse Partnership (FNP) and the Children’s Safeguarding team. We also run the Child Health Information Service. We offer various tiers of service dependent on the needs of parents and children.
We are informed by the Child Health Service of all new births or children registering with a new GP in Nottingham city. 

We offer parenting support including advice on healthier lifestyles; food and diet, sleep and smoking. In addition, every child is assessed at key stages, as per the Healthy Child Programme, for healthy growth and development and signposted to additional support if required. Our Nutrition Support Workers are on hand to offer support with breastfeeding and healthy lifestyle choices. We offer secondary school drop ins, Health Promotion advice in city schools and offers 1-1 support to children with a health need. 

We have developed a new integrated service model with Early Help services and work collaboratively with schools, local authorities and Small Step Big Changes to support evidence based child safeguarding and health promotion.

Our Safeguarding team is able to offer advice, supervision and training to staff.

We have duty members of staff able to offer safeguarding advice to any CityCare staff with a concern about an adult or child. staff will be signposted to other agencies and professionals as require and will support staff to escalate concerns as required.

Safeguarding supervision is takes place at least quarterly and is in both group and one to one format dependent on experience and caseload complexity. Regular drop-in sessions are also set up for staff to discuss ongoing cases.

Our family nurses support first time mum’s and babies up to the age of 2 years who are under the age of 19. We offer intensive support with: 

  • Life skills
  • Health and wellbeing advice
  • Looking after your baby
  • Your baby’s development
  • Safety and stability
  • Connecting with your baby
  • Family and support networks
  • Goals and aspirations

We are mainly visit patients at home but we also offer a choice of locations where this is most appropriate. This includes GP surgeries, children’s centres, schools, health centres and cafes.

Patients can refer via Health and Care Point but the usual method is via community midwifery referral

Text Health

Young people and parents or carers of children can get confidential advice from a public health nurse if they have concerns

Young people aged 11-19 years old can send a text to: 07480 635024 or start a chat at www.chathealth.nhs.uk if they have concerns about their health or wellbeing

Parent/carers of babies and children can send a text to: 07480 635002 or start a chat at www.chathealth.nhs.uk for parenting advice