We provide short-term care and rehabilitation support, including nursing and therapy in the community, to help people to recover from an acute illness and to regain their independence. We also identify long-term care needs and aim to help people recover more quickly from illness and prevent an avoidable decline in health.

We help people avoid unnecessary hospital admissions, and premature admission to long-term care and to be as independent and active as possible for as long as possible. 
We also support hospital discharges so patients don’t have to stay in hospital longer than necessary.

Working collaboratively with the Care Co-ordination Team based at Nottingham University Hospitals and the Urgent Care Co-ordinators we will respond to referrals within two hours. All people accepted by the service will be assessed within 48 hours of transfer to the service. 

The team includes: Physiotherapists; Occupational Therapists; nurses including Rehabilitation Nurses; Assistant Practitioners; Community Care Officers (social care); Rehabilitation Support Workers and Mental Health Nurses.

The service follows CSCI regulations and cannot admit people being actively treated for alcohol or drug related issues.

8am and 10pm Monday to Friday excluding Bank Holidays 

8am and 5pm on weekends and Bank Holidays

Clinical advice and support is available between 5pm and 8am, every day of the year.



  • Adults who have a physical health or care need and/or an organic mental health need
  • Those aged 65 years and over with a functional mental health need  
  • People who do not require acute medical care but cannot be supported in their own home

You can be referred by the GP, other health professional who can make the referral via our Health and Care Point on 0300 131 0300.

They can also access our services using our online referral form.