Nottingham CityCare is an award-winning community health services provider, dedicated to improving long-term health and wellbeing. We are a social enterprise delivering a range of healthcare services tailored to the needs of local people and free at the point of delivery. It is our vision to build healthier communities.
We are a provider of NHS services, but we're not the NHS. We have the freedom to be flexible, innovative and responsive and we work with local private, public and voluntary organisations to deliver the services local people need.
A social enterprise is a business that trades to tackle social problems and to improve communities.
We reinvest our profits back into the business or the local community. The main services we provide include caring for people in their own homes or community settings with the objective of keeping people out of hospitals unless medically necessary; health visiting and education for young families; community nursing and rehabilitation in their own homes for older people; walk-in health centres for urgent care; palliative and end of life care and specialist diabetes, dietetics and nutritional advice and support.
CityCare is far more than a simple provider of community healthcare services; we care for communities and employ local people who are embedded in those communities. We support and develop initiatives that aim to prevent ill health and injury and invest our social return in building wider community wellbeing.
Our work is shaped by our core values of integrity, expertise, unity and enterprise. We are dedicated to providing care you can trust, behaving with compassion and using public money efficiently and effectively to deliver on our promises. You can have confidence in the care we provide and we will always live by the NHS principles. Our expertise is grounded in professionalism and we are industry-recognised leaders in clinical research, service redesign and improved patient care.
We are committed to building strong working partnerships across the community and working hand in hand with our patients and our colleagues to improve health and wellbeing and deliver excellent quality care.
Our ambition is to work across organisational and social boundaries and lead meaningful change towards delivering a healthier future for all.
Our commitment to quality
Our registration with the Care Quality Commission
As a provider of NHS services, CityCare is required to register with the Care Quality Commission (CQC) - the independent regulator of all health and social care services in England. It must comply with the regulations of the Health and Social Care Act 2008 and ensure that essential standards of quality and safety are monitored and maintained. Click to see our Certificate of Registration.
The CQC carries out regular inspections to check that all services continue to meet required standards and it shares this information with the public.
As part of this process a CQC inspection team observes the care we provide, talks to our staff and talks to the people who receive our services. Nottingham CityCare Partnership currently meets all the required CQC standards for the services it provides.
You can also view our Annual Quality Accounts here
Here are our registrations for two locations: our Standard Court Head Office and the Urgent Care Centre in Nottingham.