Our Safeguarding Adults services is in place to help offer advice and support to our staff in order to protect vulnerable adults.

We support staff in adult safeguarding in a number of ways. We provide a safeguarding advice duty service where staff can access specialist support with complex cases and safeguarding concerns. We also have Safeguarding Champions, who have been recruited from a variety of disciplines across CityCare who have a special interest in adult safeguarding. They act as a link to their teams, providing up to date information and support.

The Safeguarding Service also provides drop in safeguarding sessions to teams across the adult workforce, where updates can be shared and staff have the opportunity to discuss any complex cases. In addition, staff can access support with complex cases via the CityCare Holistic Incident Review Panel (CHIRP) forum, where they can discuss concerns with a multi-disciplinary specialist panel including Safeguarding, Tissue Viability, Quality and Team Managers.

The Safeguarding updates are sent out monthly to the whole organisation and provide up to date information regarding new initiatives, pathways and learning identified from safeguarding cases both locally and nationally.

Abuse is mistreatment by any other person or persons that violates a person's human and civil rights. The abuse can vary from treating someone with disrespect in a way which significantly affects the person's quality of life, to causing actual physical suffering. Abuse can happen anywhere. It can include physical, sexual, emotional, financial, neglect, discrimination and institutional abuse, or any combination of them.

Any of these forms of abuse can be either deliberate or be the result of ignorance, lack of training, knowledge or understanding. Our staff in conjunction with our safeguarding team seek to identify where abuse is taking place and escalate any concerns in the appropriate manner. 

Safeguarding Supervision is offered to Adult Services that have a high proportion of Adult Safeguarding issues and can be provided on an ad hoc individual basis where additional support is required. 
The Duty worker can be contacted on 0115 8786403 for advice, case discussion and support.


Call Nottingham City Council Adult Social Care Assessment Service T: 0300 131 0300 to speak to an adult social care member of staff, Monday to Friday: 08.30 - 17.00

All enquires outside these hours use the Emergency Duty Team Number: 17.00 - 20.00: 0115 876 1000 (calls picked up by duty staff), 20.00 - 08.30: 0115 876 1000 (Voice mail)