Our Safeguarding Adults services is in place to help offer advice and support to our staff in order to protect vulnerable adults.

We support staff in adult safeguarding in a number of ways. The first has been to recruit a number of staff from a variety of disciplines from across CityCare to act as Special Interests Practitioners (SIPs) in adult safeguarding. The SIPs will support the Lead Practitioner for Adult Safeguarding in providing advice and support to staff.

The second initiative has been in response to an increasing need expressed by staff for more knowledge and guidance in the application of the Mental Capacity Act (MCA) for service users who may lack capacity to make treatment decisions. A number of staff have been trained as MCA Champions and will link in with services across the organisation to increase awareness, and support staff to become experts in their own right.

Abuse is mistreatment by any other person or persons that violates a person's human and civil rights. The abuse can vary from treating someone with disrespect in a way which significantly affects the person's quality of life, to causing actual physical suffering. Abuse can happen anywhere. It can include physical, sexual, emotional, financial, neglect, discrimination and institutional abuse, or any combination of them.

Any of these forms of abuse can be either deliberate or be the result of ignorance, lack of training, knowledge or understanding. Our staff in conjunction with our safeguarding team seek to identify where abuse is taking place and escalate any concerns in the appropriate manner. 

Safeguarding Supervision is offered to Adult Services that have a high proportion of Adult Safeguarding issues and can be provided on an ad hoc individual basis where additional support is required. 
The Duty worker can be contacted on 0115 8786403 for advice, case discussion and support.


Call Nottingham City Council Adult Social Care Assessment Service T: 0300 131 0300 to speak to an adult social care member of staff, Monday to Friday: 08.30 - 17.00

All enquires outside these hours use the Emergency Duty Team Number: 17.00 - 20.00: 0115 876 1000 (calls picked up by duty staff), 20.00 - 08.30: 0115 876 1000 (Voice mail)