The Urgent Treatment Centre provides assessments and treatment if you need help with a health problem that is urgent, but not life-threatening.
The UTC is not appropriate for dental-related problems (such as toothaches or abscesses), please contact your own dentist, call NHS 111 or visit 111online.
This is a walk-in service and is open 365 days a year. Currently, we are operating a reduced service and are open between 7am and 7pm. No appointment is needed.
You can call 0115 883 8500 for directions or current waiting times. The centre provides face-to-face and healthcare advice and cannot offer advice over the telephone.
We are required to maintain social distancing in the building. This has significantly reduced the number of people we can safely have in our waiting area, you may be asked to wait in your car or in our outside marquee for long periods of time, therefore please come prepared and wrap up warm.
The centre offers assessment and treatment for health conditions such as:
- Minor burns or scalds
- Minor head injury with no loss of consciousness
- Skin infections or animal bites
- Suspected broken bones, sprains and strains (X-ray service available)
- Eye infections or minor eye injuries
The centre is not appropriate for:
- Non-urgent treatment that could be treated by your GP
- Routine services such as blood tests or wound dressing/suture removal
For advice on a health problem call 111 24-hours a day, for life-threatening emergencies dial 999.
Due to Covid-19 we ask that patients:
- Come alone where possible
- Only patients will be able to enter the UTC (essential carers will be allowed in)
- All patients/visitors will be asked to wear a face-covering unless exempt
- You may be asked to wait in a car
If you have an appointment, arrive on time but do not come more than 5mins early
Due to Covid-19, people who accompany patients will be asked to wait outside so we can abide my 2mtr distancing rules. Please be mindful that unless you have arrived in a car, then you may have to wait outside for long periods of time. Unfortunately due to limitations of space and health and safety regulations, we cannot accommodate seating for anyone other than patients.
It is recommended that for minor health problems such as coughs and colds you can obtain advice and over the counter treatments from a pharmacist.
IF YOU HAVE COVID SYMPTOMS SELF ISOLATE IMMEDIATELY AND PLEASE DO NOT VISIT THE UTC.
The Nottingham NHS Urgent Treatment Centre
We are located next to the BBC on a business park close to the city centre and railway station.
There is limited free on-site parking (not available for dental patients). Nearby car parks include the Motorpoint Arena Car Park (view map) Lace Market Car Park (previously known as Fletcher Gate) or the new Nottingham station car park operated by East Midlands Trains.
More information on other Nottingham Car Parks can be found here: These car parks all charge.
There are 4 nearby bus stops, all a short walk from the Urgent Treatment Centre, these are served by the Citylink C2 Service (Canal St (N1), Pennyfoot Street (SN49) and Lower Eldon Street (SN23 and SN14). Lower Eldon Street and Pennyfoot Street are also service by the 44 service. For more information see the Nottingham City Transport website and the City Council website.
Opening hours are Monday to Sunday 7am to 7pm, 365 days per year including Bank Holidays.