Last week I had the opportunity to spend time with Ben Willis, a physiotherapist from our South Rehab and Falls Team, for a morning of home visits. Ben’s role is central to supporting patients with mobility challenges and preventing falls—an area of care that is both complex and deeply impactful.
We visited two patients in their homes, both of whom were incredibly welcoming and grateful for the support and advice Ben provided.
The first patient we visited was experiencing increased pain that was now affecting their mobility. Ben carried out a full assessment, offered guidance on appropriate footwear, arranged equipment trials, and set up a six-week programme of home exercise support.
As a physiotherapist, Ben assesses strength, balance and mobility—including outdoor mobility and walking with confidence. His sessions are tailored to each individual, helping them build the confidence they need to move safely in their environment. It was a great example of how personalised care can make a real difference.
The second patient we visited had both mobility issues and a history of falls. Ben explored potential causes and provided tailored advice on how to stay safe when mobilising. He also reviewed the home environment and liaised with other professionals involved in the patient’s care to ensure there was joined-up support and the best possible outcomes. He also offered practical advice on home adaptations—simple but effective changes like grab rails, improved lighting, and furniture layout adjustments that can make a big difference in preventing falls.
The assessments completed by the service are holistic and thorough, using a Comprehensive Geriatric Assessment (CGA) that looks at Activities of Daily Living (ADLs), support networks, home environments, and lifestyle advice. It’s a truly person-centred approach that ensures every aspect of someone’s wellbeing is considered.
It was great to see how the teams use assistive technology to support falls prevention. From sensor mats to alert systems, these tools help patients stay safe and independent at home.
Last year, I visited the Postural Stability class during National Falls Prevention Week, so it was wonderful to see more of the care pathway in action today. The service plays a key role in preparing patients for these classes, ensuring they’re ready to engage and benefit fully.
It was inspiring to see the dedication and expertise Ben brings to his role, and the positive impact the Rehab and Falls Team has on our patients’ lives.
Date published: 15 September 2025
