Last month, we launched our new five-year strategy, Delivering Excellence in Neighbourhood Health. This bold plan sets out how we will continue to make a difference every day to the health and wellbeing of our communities. Today, I’m delighted to spotlight our fourth strategic ambition – Our Community and Partners.
Our Communities and Partners
This ambition focuses on strengthening our collaboration with our partners and communities to improve neighbourhood population health outcomes. This will include collaboratively co-designing services with patients and partners, with a focus on ensuring healthcare provision is better connected to achieve the shifts from health to wellness, promoting healthy lifestyles, reducing inequalities, and empowering communities and teams to think and act differently.
Our priorities include:
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Working with our communities, making it easy and fair for everyone to get care
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Working with our partners to create smooth, joined up care , which meets the needs and wants of people and our communities
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Listening to our communities and partners, so we can design services together to meet their needs
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Striving to Improve economic, social and environmental well-being for everyone ensuring people can lead a healthy and fulfilling life
By focusing on these areas, we will empower the people that access our services and our staff, ensuring we provide the best care close to communities we serve.
What’s next?
Over the coming weeks, we’ll share more about how this ambition will come to life - from new digital tools to streamlined processes that make your work easier and more impactful. Your ideas and feedback will be vital in shaping this journey.
Please take a moment to read our full strategy and reflect on what ‘Our Communities and Partners’ means for your role. Together, we can build a stronger CityCare for the future.
Date published: 24 November 2025
